Maintenance Contracts

 

Having a Computer maintenance contract is one of the best investments any small business can make to help ensure productivity, efficiency, and uninterrupted business operations.

 

Benefits of a maintenance contract:

 

Free Audit on sign up.

Fixed monthly costs for your IT needs. No big surprises at the end of a month.

You have a degree of dependability where you know that we will be there for you constantly.

Peace of mind. Know that we commit to being there and taking care of your IT needs.

Discount. Discounted hourly billing rates.

You will enjoy a prioritized response time.

Proactive monitoring and prevention. Locate potential disasters before they occur.

 

What to expect from maintenance visits:

 

 Tasks performed on standard maintenance visit:

  • Physical cleaning of keyboard, mouse, screen and computer.

  • Updates of Antivirus programs. Quick scan will be run if available.

  • Provide a health report of maintenance tasks performed including any additional recommendations

  • Malware/Spyware quick scans performed

  • Common cleanup tasks: Check primary hard drive space, clean temporary internet files, recycle bin, browser cookies.

  • Backups are checked (if in place) and test files will be used to confirm.

  • Windows performance settings checked and confirmed to be optimum.

  • Firewall status checked and reported on (no modifications made)

 

Tasks performed on a Premium Maintenance visit (including all standard tasks):

  • Longer visit time potential.

  • Microsoft Windows Service Pack updates and installations.

  • Inspect hard drive free space, INCLUDING external drives and partitions.

  • Perform hard drive defragmentation, if necessary.

  • Inspect and remove unnecessary start-up programs.

  • Remove desktop icons no longer needed or necessary as customer requests.

  • Clean keyboard and mouse with approved anti-bacterial formula.

  • Install remote support software and icon, if desired and agreed.

  • Inspect all data ports, CD/DVD drive actions, cables, and video settings.

  • Remove unnecessary/unwanted toolbars from primary browser.

  • Update primary web browser to latest stable version available.

 

Flexible Plans

We have a wide range of options and all our plans are customized to the clients needs.

Choose from :

  • Prepaid on-site labour

  • Standard monthly maintenance (pay per computer or specify certain amount of hours)

  • Premium monthly maintenance (pay per computer or specify certain amount of hours)

  • Custom Plans

Contact us for more information on sales@pcsure.co.za or on 082 803 4763